Our support team is available to help with questions, account-related issues, technical concerns or general feedback. Contact us any time via live chat, email or phone for quick assistance. We aim to respond promptly to account queries and payment questions, and can guide you through verification, deposits, withdrawals or any site issues. If you prefer, open a support ticket from your account and include your username to speed up handling.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat & email; typical reply 2-5 minutes) |
| General Enquiries | [email protected] (responses within 24 hours) |
| Affiliate Enquiries | [email protected] (partner team) |
| Phone | +1 347 512 8934 (English) |
| Working Hours | Mon-Fri, 09:00-22:00 & Sat-Sun, 10:00-18:00 (local CET support) |
Email Support
Email is our preferred way to handle detailed requests, account issues, or matters that require documents or explanations. Please email [email protected] with a clear subject line and up-to-date contact details so we can process your request quickly. Including your account ID and any relevant documents speeds up verification and helps avoid unnecessary delays.
Submit your enquiry
Response Time
Live chat is available around the clock and usually provides the quickest response. Most support inquiries are answered within one business day, although response times can vary during busy periods. More complex issues, such as payment checks or account verification, may take longer depending on their nature. If you are waiting for an update, you can follow up through live chat.
Feedback
Have an idea for making Spinanga easier to use? Tell us what works, what could be clearer, or which features you would like to see. We review feedback carefully and use your suggestions to improve the website, our service, and your overall experience. Your input helps us focus on the changes that matter most to players.